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Whether you have a question about a pod, need guidance on sizing, or want to check on an order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. You will receive a tracking number once your order ships so you can follow its progress.
How can I track my order?
Once your order has been processed and shipped, we will send a confirmation email with your tracking details. If you have not received tracking information within 3 business days, please contact us at support@pargapods.com.
What is your return policy?
We offer 30-Day Returns. If a product does not meet your expectations, please refer to our Return Policy page for complete instructions on initiating a return and understanding eligibility requirements.
Can I exchange a pod or panel for a different configuration?
Exchanges are handled through our returns process. Please review our Return Policy for details on how to initiate an exchange, including any conditions related to original packaging and product condition.
What types of spaces are PARGA Pods designed for?
PARGA Pods are designed for a wide range of environments, including executive offices, contemporary residences, universities, wellness facilities, healthcare settings, and creative studios. Each pod is intended to integrate naturally into its surroundings as an architectural addition.
Do your acoustic panels require professional installation?
Our acoustic panels are designed for straightforward setup by the customer. Each panel ships with the necessary mounting hardware and clear instructions so you can position them to suit your space and acoustic needs.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Prompt Response
Every inquiry receives a thoughtful reply within one business day, because your time matters to us.
Secure and Private
Your personal information is handled with care and protected throughout every interaction with our team.
Purposeful Design
Owned and operated by PARGA Pods, every product is crafted with architectural intention and refined detail.
Continental U.S. Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
